The clinic exhibits a range of patient experiences, with significant concerns regarding the bedside manner of the medical staff, particularly the lead physician. While some patients appreciated the technical expertise and felt satisfied with their results, many reported dissatisfaction with the communication style and perceived lack of empathy from the staff. Overall amenities and wait times were also mentioned, indicating a need for improvement in patient care and comfort. The reputation is marred by a pattern of unfriendly interactions, suggesting this must be addressed to enhance overall patient satisfaction.