The institution exhibits a blend of strong technical skills and varied patient experiences. While many reviews praised the effectiveness of treatments and the professionalism of the staff, there were notable concerns regarding the perceived lack of warmth and communication from some medical practitioners. The clinic appears to be well-regarded for its specific procedural expertise, particularly in eyelid fillers, yet some patients expressed dissatisfaction with the waiting times and the interpersonal aspects of care. Overall, the need for improved patient engagement and clearer communication could enhance the overall patient experience.