The clinic demonstrates a mixed reputation, with many patients praising the professionalism, friendly staff, and detailed consultations, which reflect positively on patient experience and safety. However, recurring issues with wait times, inconsistent treatment outcomes, and reports of poorly performed procedures and follow-up care significantly detract from its overall quality. Some patients express dissatisfaction with post-treatment results and follow-up, indicating room for improvement in service consistency. Overall, it shows strong points in staff attitude and facilities but suffers from variability in clinical results and aftercare.