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The clinic's strengths lie in its effective treatments, professional staff, and clean facilities, consistently delivering good results and quick service. However, recurring issues with poor customer service, inconsistent appointment scheduling, and communication problems significantly detract from the overall experience. Negative reviews highlight frustrations with phone and email responsiveness, rigid policies, and occasional treatment mishaps, which impact patient satisfaction and safety. Despite its affordability and treatment efficacy, these operational shortcomings prevent it from achieving a higher reputation score.